Advanced Imports Auto Care, Inc.

Cora Sham 7 months ago

I had an excellent experience at this auto shop. They replaced the battery in my Audi TT quickly and professionally. I originally came in with a warning light after another shop had charged me but failed to fix the issue. Louis took the time to carefully inspect my car and found that a wire underneath had not been properly connected. He explained everything clearly and corrected the mistake. I truly appreciate his honesty and that he performed the inspection free of charge. It gave me confidence that I was finally in good hands. Highly recommend this shop for professional and trustworthy service.

Andrew Jang 9 months ago

I brought my BMW in for an oil change and brake-fluid flush. When I politely asked which oil would be used (because BMWs require LL-01 or LL-17 FE+ approval), the owner refused to tell me the exact specification and only said “not cheap one, Mobil.” When I explained I just wanted to be sure because I had a bad experience before, he became defensive, told me “if you don’t trust me I don’t give you service,” and bragged that he owns three BMWs and was working on a more expensive 7-Series. I felt talked down to and left without the service. A simple “We use Mobil 1 0W-40 FS that meets BMW LL-01, here’s the bottle” would have been enough. Unfortunately the attitude made me uncomfortable, so I took my car elsewhere.

charlieh98 (Charlie) 3 years ago

Louie is incredibly kind and attentive, he prioritizes the needs and concerns of his customers. When I brought my 2003 BMW 325i to his shop for a front strut replacement, Louie did some inspections and promptly provided me with a fair price quote for the repair. I highly recommend his shop and will certainly return if needed!

Henry Ngo 4 years ago

My Audi Q5 2014 has some issues with AC and my friend, Brandon Le, recommended me to this shop. On 04/18/2022, at 8:30AM, I took my car to see Louie, the owner of the shop. I met Louie and explained to him what the issue of the AC system is and he told me to leave the car for him to take a look and he will get back to me that day. At about 1PM, he called me and told me that there is something wrong with the air blender and he does not have a tool to find out which blender that causes the issue. He suggested me to bring my car to the Audi dealer instead. I came to pick up my car later on and I asked him how much it costs to diagnose, he told me "No, no cost". I was a bit of surprise but I do not want to leave the shop without him to do any repair either. I asked him if the AC system needs to add some more Freon or not. He said No. I was then asking him if my brakes need to have a service. He came out and took a look and told me the brakes still have 40% life in it. Man, Louie is one of the honest and kind mechanics in the valley. I will definitely come back to see Louie when my cars need any service in the future and will strongly recommend this shop to everyone.

Brian Carpenter 5 years ago

Louie did a great job replacing well needed brakes and a worn rotor. Courteous, professional & thorough. He was able to order, receive and install new front brakes & a new rotor on the driver side within a couple short hours. He even threw in cleaning out the rear brakes without additional charge for good measure. Trustworthy, knowledgeable & the experience to get it done right without delay. I drove away confidently that safety was restored for my family & I. He's got my recommendation!